At the Hot Spring, the following rules of accommodation apply: Check-in to the room is at 14:00, check-out is before 12:00. Guests may check in to their rooms before 14:00, but not before 12:00 only with the agreement of the administrator. In this case, payment for the room is accepted under the following conditions: On check-in between 2:00 p.m. and 6:00 p.m. - payment is made for the full day. Check in between 06:01 and 12:00 hours. - payment is made half a day in advance. If a guest is more than 1.5 hours late for check-in, the room may be offered to other guests without notice to the Administrator.
Please note that if a guest cancels a booked room, the money will be returned: - no later than 14 calendar days before the date of arrival - 70% of the paid amount; - less than 14, but not later than 7 calendar days prior to arrival - 50% of the paid amount; - less than 7 calendar days in advance - the money is not refundable. Payment for staying at the base is charged every day, regardless of where the person lives: tent, trailer, car, mini-hotel or hotel complex - separately from the time of staying at the base.
Cashless payment: For payment (entering your card details) you will be redirected to the PJSC Sberbank payment gateway. Connection to the payment gateway and transfer of information is made in a secure mode using the SSL encryption protocol. If your bank supports the technology of secure internet payments Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password to make the payment. This website supports 256-bit encryption. PJSC Sberbank ensures the confidentiality of reported personal information. The information entered will not be provided to third parties, except in cases provided for by Russian law. Bank card payments are made in strict compliance with the requirements of the MIR, Visa Int., MasterCard Europe Sprl and JCB payment systems. Through any bank according to its details. According to the invoice issued, which you can obtain from our employees.